FAQ's For Gift Card
What is Mufinpay Prepaid Gift Card?
Mufinpay Prepaid Gift Card is a non-reloadable Prepaid Gift card powered by RuPay with a maximum loading value of Rs. 10,000. It is available in both Virtual and Physical variants.
How does the Mufinpay Prepaid Gift Card work?
The card works as a one-time loaded gift card. You can use it for making purchases until the loaded amount is exhausted.
What is the maximum value that can be loaded on the Mufinpay Prepaid Gift Card?
The maximum loading value for each card is Rs. 10,000.
Is the card reloadable?
No, the Mufinpay Prepaid Gift Card is non-reloadable.
What is the validity period of the Mufinpay Prepaid Gift Card?
The card is valid for one year from the date of issuance.
Can the Mufinpay Prepaid Gift Card be used for online purchases?
Yes, the card can be used on All POS (Point of Sale) and ECOM (E-commerce) platforms in India.
What are the available variants of the Mufinpay Prepaid Gift Card?
The card is available in both Virtual and Physical variants.
How can I check the balance on my Mufinpay Prepaid Gift Card?
You can check the balance on your card by visiting the giftcard@mufinpay.com.
Can I use the Mufinpay Prepaid Gift Card for international transactions?
No, the card can only be used for transactions within India.
How can I activate my Mufinpay Prepaid Gift Card?
The card is usually activated upon purchase. Please refer to the activation instructions provided with the card.
Can I gift the Mufinpay Prepaid Gift Card to someone else?
Yes, the card is designed to be a perfect gift, and you can give it to someone special.
What happens if I lose my Mufinpay Prepaid Gift Card?
Please report the loss immediately to Mufinpay customer support on Number available on website They will guide you through the replacement process.
What should I do if I suspect fraudulent activity on my card?
If you suspect any unauthorized transactions, immediately contact our customer support from www.mufinpay.com website or block your card from Customer panel.
Can I transfer the balance from one Mufinpay Prepaid Gift Card to another?
No, the balance cannot be transferred between Mufinpay Prepaid Gift Cards.
Are there any restrictions on the type of purchases I can make with the card?
The card can be used for a wide range of purchases, both online and at physical stores, within India.
Can I use the Mufinpay Prepaid Gift Card at ATMs to withdraw cash?
No, the card cannot be used at ATMs for cash withdrawals.
What should I do if my transaction with the Mufinpay Prepaid Gift Card is declined?
Check the available balance on the card and ensure it is sufficient for the transaction. If issues persist, contact customer support.
Can I use the Mufinpay Prepaid Gift Card for recurring payments?
No, the card is not suitable for recurring payments.
How can I obtain a Mufinpay Prepaid Gift Card?
You can purchase the card through authorized Mufinpay Partners and Mufinpay website.
Can I use the Mufinpay Prepaid Gift Card immediately after purchase?
The card is can be used after 15 minutes of cooling period following the purchase.
Is there a limit on the number of Mufinpay Prepaid Gift Cards I can purchase?
You are allowed to buy a maximum of 100 gift cards. Please refer to the Terms of Use for the current limit on the number of prepaid gift cards that can be purchased by a user, as it may vary over time.
Can I use the Mufinpay Prepaid Gift Card for hotel bookings and reservations?
Yes, you can use the card for hotel bookings and reservations, both online and at the hotel.
What should I do if my Mufinpay Prepaid Gift Card expires with an unused balance?
If your card expires with an unused balance, you may contact customer support for guidance on transfer of available balance to your bank account after necessary verification.